Privacy Policy

Last updated: 14 November 2026

RML Motors ("we", "us") runs a pre-owned car showroom at Uppal Bhagayat, Uppal, Hyderabad, Telangana, and this website rmlmotors.in. This policy explains what personal information we collect, why we collect it and how you can control it. We follow the Digital Personal Data Protection Act, 2023 and other applicable Indian laws.

What we collect

• Details you give us when you book a test drive, enquire about a car, ask for a loan or offer your car for sale: your name, mobile number, WhatsApp number, email (optional), area, and, for car sellers, your car's registration number and details.
• Messages you send us through forms, phone calls or WhatsApp.
• Basic technical data collected automatically when you visit the site, such as device and browser type, pages viewed and approximate location from your IP address. Our website platform, Shopify, collects this through cookies to keep the site working and secure.

We do not take card or bank payments on this website.

Why we use it

• To call or message you about the car you asked about, arrange test drives and bookings.
• To evaluate and make an offer for a car you want to sell.
• To help arrange a car loan or insurance, but only when you ask us to.
• To complete the sale, RC transfer and related paperwork as required by law.
• To improve our website and keep it secure.

We will only send you offers or updates if you have asked for them, and you can ask us to stop at any time.

Who we share it with

• Banks and finance companies, only if you ask us to arrange a loan.
• Insurance companies and the RTA, as needed to complete the sale and transfer.
• Service providers who run our website and communication tools, such as Shopify (website hosting) and WhatsApp.
• Government authorities, when the law requires it.

We never sell your personal information.

How long we keep it

We keep enquiry details for as long as needed to help you, and sale and transfer records for as long as the law requires. After that we delete them.

Your rights

You can ask us to show, correct or delete your personal information, or withdraw your consent, at any time. Contact us using the details below and we will respond within a reasonable time.

Security

We take reasonable steps to protect your information. No website or messaging service is completely secure, so please do not share sensitive documents through website forms.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact us

RML Motors, Uppal Bhagayat, Uppal, Hyderabad, Telangana
Phone / WhatsApp: +91 73375 63636
Open Monday to Sunday, 9:00 AM to 8:00 PM